Seagate Connections is a full-service answering service based in Toledo, Ohio. We provide professional answering service to businesses and busy professionals in Toledo, across Ohio, and throughout the United States.
With a long history of continuous service, since 1989, Seagate Connections has a proven record of meeting the telephone communications and telemessaging needs of our clients around the clock, 24/7. Given our long and successful service to the business community, we have the experience and expertise to address the needs of every industry and market niche, including property management, plumbing, HVAC, and more.
Seagate Connections offers comprehensive communication solutions to our clients. Our intent is to provide continuous telephone answering and telemessaging services to our clients and their customers and prospects. Our goal is to do this with excellence. We don’t force our clients into a one-size-fits-all box. Instead we seek to offer flexible solutions, aimed to provide outstanding outcomes.
We take pride in our professional staff. They are the cornerstone of our success and the foundation of all we do. We start by hiring the best communication professionals and then provide them with advanced customer service and telephone skills instruction. Then we support them with advanced technology to assist them in all that they do, on every call, 24/7. Though Seagate Connections is a telephone answering service, we offer so much more than other answering services. With our professional staff to take your calls and our behind-the-scenes support technology and reporting services, we outshine the competition.
Though our telephone service representatives are integral to our operation and in providing excellent customer service. We support the work they do, so they can serve you better, with the strategic application of key technology tools to enhance everything they do for you. This begins with our business intelligence reporting services. In addition to producing actionable reports, we provide our clients with critical apps and resources for HIPAA compliance, on-call staff management, and SMS communications.
A key technology aspect of the service we offer is the provision of actionable business intelligence
HIPAA, the Health Insurance Portability and Accountability Act, mandates the provision of data privacy and security
A text messaging protocol used by mobile devices, as well as the internet and some telephone communication
A fourth technology solution is Seagate Connections’ exclusive on-call portal. This portal allows
With a long history of continuous service, since 1989, Seagate Connections has a proven record of meeting the telephone communications and telemessaging needs of our clients around the clock, 24/7.
Seagate Connections is a 24/7, full-service answering service. We have a long history of serving our clients by meeting their telephone answering service and telecommunication service needs. We’re eager to meet the challenge of providing quality results for any telephone communication request. Our goal is to deliver results that matter. Here are some of the ways we accomplish this:
At Seagate Connections, our employees greet your callers with a friendly, personable, and professional voice. This makes a great first impression on every
After we gather the information you request, we’ll send it to you when you want it and how you want it. Our communication solutions allow us to text, email,
Next, we’ll collect the information you request from each caller. If they have questions, we’ll give them the answers according to the information you
Our goals are to provide effective communication with callers, accurate information for you, and flexible reporting solutions. These are the outcomes that matter. This is how Seagate Connections excels.
Seagate Connections stands by to serve you. Just let us know what you want to see happen. Then will get to work to do the rest. To kick things off, you can take the first step today by contacting us.